I had a wonderful experience yesterday. I went to the Advance Auto Parts yesterday because my car was having some power steering problems and had any idea about something I could do myself to fix it. I went up to the desk and explained my problem and the employee suggested an easy/cheap fix that might work. Then he offered to take a look at it himself. He thought it was that the belt was too loose and he even offered to tighten it for me. Of course I said yes. He didn't even want money for it. That fixed it and it was free. (Where as Pep Boys wanted $39.99 just to take a look at it to see what the problem was.) This guy made my day! There should be more people like this in the world.